Outside-In Customer Service Delivery Course

Date: May 11th – 12th, 2022

Time: 10.am Prompt

Venue: ICA Office

Amount: N155, 000.00 per Participant

Objective: The seminar offers participants the opportunity to learn creative ways of delivering values to customers that will leave them with a positive experience.

Counterparty Credit Risk

Date: May 18th – 19th, 2022     Time: 10.am Prompt

Venue: ICA Office

Amount: N155, 000.00 per Participant

Objective: This two-day course provides a review of the critical issues surrounding counterparty credit risk and other risks associated with over-the-counter (OTC) derivative contracts.

Debt Factoring in Credit Management

Date: May 25th – 26TH, 2022

Time: 10.am Prompt

Venue: ICA Office

Amount: N155, 000.00 per Participant [open course only]

Objective: Participants will be able to understand the four principles of factoring transaction, debt factoring processes, the need for factoring its benefits, and limitation.

Note: The above courses are available in both in-plant and open course arrangements.

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