MAY 2018

Outside-In Customer Service Delivery Course

Objective: The seminar offers participants the opportunity to learn creative ways of delivering values to customers that will leave them with a positive experience.

Date: May 9th – 10th, 2018 Time: 10.am Prompt

Venue: 213, Igbosere Street, 4th Floor, Lagos Island, Lagos.

Training Fee Per Person:

  • Non – ICA Member – N95,000.00 (Early bird registration -N85,000.00 – 2 weeks to date of training)
  • An ICA Member sponsored by his/her employer – N 70,000.00
  • ICA Fellow (FICA) sponsoring self – N50,000.00
  • ICA Member (MICA) sponsoring self – N30,000.00
  • ICA Associate (AICA) sponsoring self – N20,000.00

 

Counterparty Credit Risk

Objective: This two-day course provides a review of the critical issues surrounding counterparty credit risk and other risks associated with over-the-counter (OTC) derivative contracts.

Date: May 16th – 17th, 2018 Time: 10.am Prompt

Venue: 213, Igbosere Street, 4th Floor, Lagos Island, Lagos.

Training Fee Per Person:

  • Non – ICA Member – N95,000.00 (Early bird registration -N85,000.00 – 2 weeks to date of training)
  • An ICA Member sponsored by his/her employer – N 70,000.00
  • ICA Fellow (FICA) sponsoring self – N50,000.00
  • ICA Member (MICA) sponsoring self – N30,000.00
  • ICA Associate (AICA) sponsoring self – N20,000.00

 

Debt Factoring in Credit Management

Objective: Participants will be able to understand the four principles of factoring transaction, debt factoring processes, the need for factoring its benefits and limitation.

Date: May 23rd – 24th, 2018 Time: 10.am Prompt

Venue: 213, Igbosere Street, 4th Floor, Lagos Island, Lagos. Training Fee Per Person:

  • Non – ICA Member – N95,000.00 (Early bird registration -N85,000.00 – 2 weeks to date of training)
  • An ICA Member sponsored by his/her employer – N 70,000.00
  • ICA Fellow (FICA) sponsoring self – N50,000.00
  • ICA Member (MICA) sponsoring self – N30,000.00
  • ICA Associate (AICA) sponsoring self – N20,000.00

Note: The above courses are available in both in-plant and open course arrangements.